Bank Patient Administrator/ HCA- Omagh

The Affidea Group is seeking Patient Administrators/ Healthcare Assistants to join their team in Omagh for bank shifts. The successful candidate will be responsible for greeting and assisting patients, scheduling appointments, and maintaining patient files.

Requirements

• Greet and assist patients in person, by phone, or via email
• Schedule, confirm, and manage patient appointments
• Register new patients and update existing records
• Maintain and organize patient files
• Process referrals, medical reports, and correspondence
• Liaise with clinical staff to coordinate patient flow
• Handle patient queries and complaints
• Use software to manage patient data and appointment schedules
• Ensure all documentation is completed accurately and filed appropriately
• Generate reports and assist with audits
• Maintain a clean and organized reception and administrative area
• Participate in quality improvement initiatives
• Provide empathetic support to patients
• Assist with safe patient transfers and positioning
• Support basic comfort needs and keep patients informed
• Support completion of pre-screening questionnaires
• Restock consumables and support questionnaire pre-checks
• Assist Radiographers in placing and removing coils and patient positioning
• Uphold Infection Prevention & Control
• Follow local radiation protection rules
• Participate in audits, stock checks, and room turnaround standards