Member Advocate I
Affinity Development GroupReno, Nevada, United States
Posted May 29, 2026
Full Time
About the Company
Affinity Development Group specializes in providing warehouse marketing support and member advocacy services for Costco's Auto Program, helping to increase member awareness and streamline program operations across Costco warehouses.
Job Description
The Member Advocate I will be responsible for providing a positive experience for members via phone and email, ensuring requests are processed accurately and timely with appropriate follow through.
Requirements
- Handles both incoming and outgoing calls in a Contact center environment
- Demonstrate high level of Customer Service skills and professionalism when dealing with members/employees/management
- Establishes positive rapport with members
Benefits
- Life insurance
- Health insurance
- Dental insurance
- Vision insurance
