Customer Service Advisor

We are looking for Customer Advisors to join our call centre in Hatfield. You will be taking a high volume of inbound calls and acting as the first point of contact when our customers call with their questions and queries.

Requirements

• Represent the company in a positive, friendly and empathetic way
• Adapt to different needs to quickly resolve situations in a professional way
• Have great customer service skills
• Be comfortable with using a range of IT software

Benefits

• Competitive salary
• Learning and development opportunities
• Entry into the company annual bonus scheme
• Annual leave
• Celebration Day
• Double match pension scheme
• Family benefits
• Menopause policy and Reasonable Adjustment policy
• Access to wellbeing centre
• Discounts at retail outlets and on dental and medical insurance
• Affinity days
• Life Assurance
• Disability Confident