Operations & Customer Service Support

Operations & Customer Service Support role for a high-growth sign installation company. The role involves managing email, coordinating with field crews, and ensuring seamless project delivery and client satisfaction.

Requirements

• 2+ years of experience in administrative support, project coordination, or high-level customer service
• Native or Near-Native English
• Tech Proficiency: Expert-level familiarity with Google Workspace (specifically Sheets), Dropbox, and AI tools (e.g., ChatGPT or Claude for drafting/refining correspondence)
• High Agency: A'self-starter' personality who anticipates needs rather than waiting for a task list