Enterprise Customer Success Manager
AgentSyncDenver, Colorado, United States • United States
Posted March 15, 2026
155000 - 175000 USD
Full Time
About the Company
AgentSync is a Compliance as a Service solution that integrates regulatory database sources of truth with core business systems to automate critical business processes.
Job Description
Enterprise Customer Success Manager responsible for owning and commanding the full customer lifecycle for 30 strategic accounts, driving measurable value, adoption, and expansion. The role involves cultivating deep relationships, leading business reviews, and managing escalations.
Requirements
- 10+ years of enterprise B2B SaaS experience in Customer Success, Account Management, Sales, or Consulting
- 5+ years managing top-tier enterprise/strategic accounts
- Proven ability to navigate executive-level conversations with VP+ stakeholders
- Track record of successfully managing escalations and leading difficult conversations
Benefits
- Medical - Cigna plans with 100% employer paid premiums
- Dental - 100% paid premium plan for you and your dependents
- Vision - 100% paid premium plan for you and your dependents
- Employee Assistance Plan
- 401(k) retirement savings plan
- HSA employer contributions
- Flexible PTO
- 12 paid holidays per year
- 12 weeks parental leave with generous return to work stipend
