Solution Architect MS Dynamics CRM (Sales & Services)

Agfa HealthCare is seeking a Solution Architect to strengthen the Sales & Services product development team. The role focuses on configuring, developing, and integrating MS Dynamics 365 Sales, Customer Service, and related modules. As a Solution Architect, you will play a crucial role in implementing enhancements, stabilizing the platform, and providing technical expertise to continuously improve the global CRM ecosystem.

Requirements

• Configure and customize MS Dynamics 365 Sales, Customer Service and related modules
• Build and maintain custom logic and integrations using Power Platform components, Power Automate, JavaScript, C#, plugins and Dataverse extensions
• Support interface monitoring, error resolution and operational follow-up
• Prepare and execute configuration migrations and deployment packages
• Participate in testing activities (unit testing, functional testing, UAT support)
• Collaborate with business stakeholders and implementation partners to deliver high-quality features and improvements
• Document technical configurations, changes and custom components clearly and consistently
• Contribute to continuous improvement of the CRM platform

Benefits

• Competitive salary and benefit package
• Friendly work environment surrounded by dedicated and professional colleagues
• Career development path toward senior architect or solution architect roles
• Technically challenging environment with supportive leadership and opportunities to learn from senior experts