Remote Engineer (Service Contact Center)

Agilent Korea is hiring a Remote Engineer for their Service Contact Center. The role involves providing technical support to customers via phone and Kakao e-service, analyzing customer inquiries, and resolving issues remotely. The company offers a systematic education program and a global network to enhance expertise. Career advancement opportunities are available for high-performing individuals.

Requirements

• Bachelor's or Master's degree in Chemistry, Applied Chemistry, Life Science, or related fields
• Experience in analytical equipment, Chromatography, Spectroscopy, or related fields is a plus
• Ability to analyze customer inquiries and resolve issues remotely

Benefits

• Full-time weekly schedule with the option to work remotely
• Systematic education program to enhance expertise
• Career advancement opportunities for high-performing individuals