Onboarding Engineer (Infrastructure)

AHEAD is searching for an Onboarding Engineer to join their Managed Services team. The ideal candidate is customer-focused, an effective communicator, and can perform tasks with minimal oversight.

Requirements

• Minimum of 5+ years of related experience in supporting Windows / Linux in an enterprise environment.
• Experience with Windows, Active Directory, DHCP, DNS, and certificates.
• Linux OS configuration and troubleshooting preferred.
• A college degree or equivalent in Information Systems or related field.
• Managed Services or Consulting experience is a plus.
• Excellent written and verbal interpersonal skills and ability to build and maintain collaborative and positive working relationships at all levels.
• Skilled in achieving results in a customer centric environment.
• Self-motivated with the ability to work in a fast-paced environment.
• Experience with performance monitoring tools – Elastic, LogicMonitor, SolarWinds, etc.
• Ability to effectively interact with all levels of business via phone, written communication, and in person.
• Team collaboration, responsiveness, ability to multi-task.
• Strong sense of urgency, ability to set priorities and perform the job with little guidance.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k)
• Paid company holidays
• Paid time off
• Paid parental and caregiver leave