Senior Windows Engineer

AHEAD is searching for a Senior System Engineer to be a part of our Managed Services team. We prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard.

Requirements

• Serve as a direct escalation resource dealing with technical events and requests needing additional resources or urgent attention
• Daily administration and support of core infrastructure systems
• Identify, analyze, and resolve problems on a variety of Operating Systems – Windows
• Perform root cause analysis for issues / provide workarounds to ensure business continuity
• Create and document application & infrastructure requirements by working with those involved in the development of IT enhancements and changes
• Ensure that clients’ infrastructure is healthy, stable, documented, and configured with accepted technical best practices
• Ensure business continuity and security across all systems supporting the company IT operations
• Participate in on-call rotation

Benefits

• Flexible working hours
• Gym membership
• Health insurance
• Meal vouchers
• Training and development opportunities
• Travel opportunities