AHEAD is looking for a Warehouse Trainer to develop and deliver comprehensive training for new and existing warehouse employees on receiving, shipping, packaging, picking, and inventory management procedures.
Requirements
- Develop and deliver comprehensive training for new and existing warehouse employees
- Train new employees utilizing standard operating procedures (SOPs) to ensure deep understanding of our process quality expectations
- Maintain and provide updates to Dozuki Documents
- Identify need and help facilitate creation of new Dozuki Documents
- Create and manage an employee training matrix which tracks training levels on: Warehouse work instructions, Dozuki documents, one-point lessons, etc.
- Create standard work for areas of the warehouse on which associates are trained to
- Create engaging training materials, including presentations, manuals, job aids, and hands-on exercises
- Conduct classroom training, on-the-job training, and refresher courses
- Adapt training methods to accommodate different learning styles and skill levels
- Utilize various training techniques, including demonstrations, simulations, and role-playing
- Monitor employee performance and provide feedback while escalating opportunities to Management
- Assist in implementation of 5S, training, and daily audits
- Analyze current warehouse processes and identify areas for improvement
- Assist in developing and maintaining standard operating procedures (SOPs) for receiving, packaging, shipping, and picking activities.
- Ensure all employees are trained on and adhering to established SOPs and work Instructions
- Assist with troubleshooting and root cause identification for receiving, picking, packaging, and shipping errors
- Assist forklift train-the-trainers in identifying additional needed safety training, including forklift operation, safe lifting techniques, and hazard awareness
- Ensure compliance with all safety regulations and company policies
- Monitor employee performance and provide feedback on safety practices
- Train employees in the effective use of our work management software (WMS) (Signal)
- Train employees on proper techniques for logging into laptops, Microsoft Office, Microsoft Teams, Jira, and utilizing RF scanners
- Provide support and troubleshooting assistance for WMS-related issues
- Help maintain training related warehousing records
- Assess the effectiveness of training programs through performance evaluations and feedback
- Track and report on employee training progress and performance metrics
- Identify training gaps and develop strategies to address them
- Maintain training records
- Collaborate with warehouse management and other departments to identify training needs
- Communicate effectively with employees at all levels
- Provide feedback to management on employee performance and training effectiveness
- Analyze and solve problems or assist other team members in finding solutions
- Collaborate with other departments, such as account coordinators and production staff, to ensure smooth operations
- Communicate with departmental stakeholders on vendor issues, material or picking delays, carrier or packaging issues, and inventory discrepancies
Benefits
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
