Lead Analyst, GASC-USC – Service Hub – RPA

Lead Analyst position at AIA Digital+ in Kuala Lumpur, Malaysia. Shape a better tomorrow by providing application development and support services to meet AIA's business needs.

Requirements

• Review document(s) including PDD, SDD, Code review, knowledge transfer
• Provide on-going support for all automation built on Power Automate Desktop (Core) and UIPATH
• Ensure automation solutions developed adhered to AIA standards
• Perform BAU activities as per defined in accordance to USCRPA operational policy
• Communicate with users to understand, log, categorize and develop and maintain development documentation
• Implement changes related to incidents & change requests and deploy to production system
• Perform code reviews, exercise regression testing, and conduct user-acceptance testing
• Co-ordinate and perform regular patches, upgrades to the platform
• Supporting Assistant Manager/Manager on work assignments as per required