Senior Manager, Product Specialist Program

Airbnb is seeking a highly experienced and skilled leader to drive forward customer experience excellence, develop insights that identify user experience gaps, and grow the team’s impact on the business. The role will involve leading a high-performing team, fostering a collaborative and supportive environment, and driving data-driven decision-making.

Requirements

• 12+ years of industry experience in a General Manager, Strategy Manager, Product Insights, Product Operations or equivalent role
• Proficiency in SQL, data analysis, and data visualization
• Strong technical data skills, ability to connect data across multiple areas
• Self-starter, thrives in ambiguity, and has an investigator mindset of wanting to get to the bottom of problems
• Excellent communication and presentation skills, with the ability to effectively communicate complex concepts to both technical and non-technical stakeholders
• Experience managing a team including performance management and goal setting
• Experience managing projects involving cross-functional teams
• Understanding of LLMs and desire to continue to learn in the AI space
• Flexible and can deal effectively with changes in priorities or ambiguity

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Employee Travel Credits
• Bonus