Maintenance Services Manager

AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region's digital future. As the Maintenance Services Manager, you will work closely with our Operations team to achieve 100% uptime and compliance with customer SLAs.

Requirements

• 5+ years of Mechanical and/or Electrical experience in Data Centres (preferred), facilities management, infrastructure, engineering operations or related fields
• Ability to establish and review Method of Procedure documents, incident reports, emergency event summaries, root cause analysis reports, and O&M manuals
• Ideally, successfully run 3rd party service providers and negotiate quote/pricing for services
• Familiar with working with Customer Portals, BMS, Computerized Maintenance Management Systems
• Excellent collaborator with strong communication skills in English and Mandarin/Cantonese
• Exceptionally flexible, forward-thinking and motivated by change
• Effective customer management skills and meeting chair experience