Senior Technical Services Manager

AirTrunk is a technology company that operates hyperscale data centres across the Asia Pacific & Middle East region. The Senior Technical Services Manager will oversee critical environment maintenance planning, lead a team of Technical Services Managers, and ensure 100% uptime and compliance with customers' SLAs and safety.

Requirements

• 8+ years of mechanical and electrical experience in data centres (preferred), facilities, engineering operations, semiconductor, trades or related fields
• Proficient in English and Bahasa Malaysia, Mandarin is a plus
• Electrical or mechanical trade background or degree preferred. Solid understanding of data centre infrastructure, including power and cooling systems, fire, and security systems
• Knowledge of local statutory regulations and requirements
• Able to read and comprehend single line diagrams
• Experience running 3rd party service providers; setting and managing critical metrics, negotiating contracts and pricing for services
• Familiarity with Customer Portals, BMS, Computerized Maintenance Management Systems, CAD is a plus
• Good leadership and experience in supervising small teams of technical staff
• Effective key partner management experience
• Strong customer centric approach, and ability to drive front-line staff attitude change
• Ability to deliver effective presentations

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance