Engineering Specialist (AI Solution Development)

Join our young talent team as an Engineering Specialist and contribute to AI solution development. Key responsibilities include integrating chatbots, implementing login functionality, and handling conversations.

Requirements

• 5-10 years of experience with Dialogflow program (ES & CX), Machine Learning, Large Language Models, Conversation AI, Generative AI, Natural Language Processing (NLP), Natural Language Understanding (NLU), Python & similar technologies
• Excellent understanding of Conversation Flows, Entities, Intents, Hierarchies, and multiple levels of conversations intents
• Experience with designing Conversation Flows for languages such as Thai
• Experience with designing architecture
• Conversation AI, Gen AI solutions using Dialogflow CX
• Experience with driving discussions with the customer
• Experience with working on developing chatbot / Voicebot from scratch using Dialog flow
• Experience with integration of existing chatbot (developed in Dialogflow ES) with new chatbot (developed in Dialogflow CX)
• Experience with conversation design based on the intents shared by the business
• Understanding of Machine Learning metrics such as Accuracy, Precision, Recall, Specificity, and F1 Score

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance