Senior Programmer Analyst (IT Support)
AIS - Advanced Info Services Plc.Bangkok, Thailand
Posted February 3, 2026
Full Time
About the Company
Advanced Info Service Public Company Limited (AIS) is the 5G Digital Service Provider with the most spectra to provide service, totalling 1420MHz . The company has the most subscribers in Thailand, counting over 45.7 million in September 2022. AIS is ready to power Thailand with 5G technology which currently covers 77 provinces through 3 core businesses: mobile phones, high-speed home broadband through AIS Fibre, and Digital Services in 5 aspects of video, the Cloud, digital payments, the Internet of Things (IoT) and services provided jointly with partners. The company is also expanding into AIS eSports and AIS Insurance Service. All of this is to proceed with the vision of becoming a Cognitive Tech-Co, to support a robust digital infrastructure for the country, boost the industrial sector’s competitive potential and upgrade quality of life for all Thais.
Job Description
Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.
Requirements
- Troubleshoot IT issues such as hardware, software, network, and peripherals through onsite/remote support.
- Handle service requests from executives, including software installation, hardware setup, configuration, data transfer, and backup/restore.
- Provide advice and alternative solutions to help executives use technology effectively, and introduce new tools or technologies to enhance productivity.
- Coordinate within the organization, follow up, and liaise with relevant departments to resolve issues promptly.
- Analyze and resolve problems, identify root causes, and implement improvements to prevent recurrence.
- Manage assets, conduct inventory, and maintain records of executive assets under supervision.
