Client Success Director
Aisling GroupKuala Lumpur, Kuala Lumpur, Malaysia
Posted December 12, 2025
Full Time
About the Company
Aisling Group is a full‑service human‑resources firm that specializes in talent acquisition, recruitment process outsourcing, and leadership development. The company delivers customized outsourcing, payroll, and HR consulting solutions that help organizations streamline operations and achieve digital transformation. Aisling’s client‑centric approach blends data‑driven recruitment with professional development programs to create lasting value for both employers and job seekers. By combining industry expertise with a commitment to building career pathways, Aisling differentiates itself as a partner that drives business success while empowering talent. Its culture emphasizes collaboration, continuous learning, and measurable impact.
Job Description
Responsible for client account stability through effective communication and delivery of superior marketing services, leading client governance meetings and contributing to overall strategy.
Requirements
- Bachelor's degree in Business, Marketing, Engineering, Computer Science, Mathematics or related field.
- Minimum 10 years of working experience in Marketing.
- 3+ years of experience in program, change management, or project management within a fast-paced metrics driven environment.
- Prior experience in B2B software marketing is highly desirable.
- Experience with project management, process or operations improvement.
- Self-starter, strong drive, bias for action and result-oriented with the ability to influence others at both peer and leader level.
- History of cross-functional partnership, teamwork and willingness to roll up one's sleeves to get the job done.
- Detail orientation with a demonstrated ability to self-motivate and follow-through on projects.
- Demonstrated ability to thrive in ambiguous environments.
- Strong communication skills: Impeccable written and oral communication credentials, and ability to translate data into information and storytelling that influences stakeholders and business strategy.