Spécialiste des ventes internes - Inside sales specialist

The Customer Experience Specialist is responsible for ensuring exceptional customer interactions and delivering a smooth and satisfying customer journey. The role requires strong customer satisfaction, effective communication skills, and the ability to identify areas for improvement in the customer experience.

Requirements

• Identify, qualify, and engage with potential clients in the aviation sector
• Trend analysis of market and customer activities
• Effective management and actioning of customer inquiries
• Clear communication of product information
• Facilitating the sales process
• Provide feedback to sales staff and stakeholders
• Maintain accurate records of sales activities and customer interactions
• Participate in Continuous Improvement activity

Benefits

• Competitive salary
• Full benefits upon hiring (group insurance, pension plan, etc.)
• Personal days
• Sick days
• Flexible work schedule
• On-going training
• Employee assistance program
• Hybrid work mode after probation