Operations Manager - Patient Relations

Akido is seeking a results-oriented Operations Manager - Patient Relations to lead a team focused on patient engagement, membership retention, and growth across Medical Group and IPA networks. The role involves leading a team, partnering with operations, marketing, and leadership, and driving performance through coaching, accountability, and continuous improvement.

Requirements

• High school diploma
• 3–5 years of healthcare operations or patient relations experience
• Supervisory or leadership experience
• Strong communication and conflict resolution skills
• Proficiency in Microsoft Office
• Strong organizational and multitasking abilities

Benefits

• Stock-options package
• Health benefits include medical, dental and vision
• 401K
• Long-term disability
• Unlimited PTO
• Life insurance
• Paid Leave Program