Manages business relationships with strategic accounts within the dedicated region. Provides high level technical information to both internal and external customers.
Requirements
- Maintains professional relationships with strategic accounts within the dedicated region
- Applies agreed sales strategies towards selected key prospects; negotiates terms and conditions of contracts
- Manages relationships with existing strategic customers and mobilizes mutual profitability growth
- Plans, monitors, participates in, and reports on the execution of sales activities conducted regarding designated customers
- Promotes positive company image and develops long-term relations with assigned accounts by participating in customer events
- Regularly calls on assigned existing and potential customers to maintain close contact with the marketplace
- Cascades information to designated customers on the features and benefits of available products/services
- Identifies and follows up on significant business opportunities, pinpoints existing and/or potential problems, and arranges for resolution
- Delivers periodical business reviews and actively participates in the development of business growth and sales support plans for designated customers
- Will support TSR activity as required – est 25% of his time
- Regularly and proactively informs back-office (including marketing, technical, and finance) about the required sales support level and coordinates actions towards assigned customers
- Provides information to customer service regarding customers
- Arranges for and monitors the quality of technical support provided by the technical unit in handling complex customers’ inquiries and in the resolution of complaints
Benefits
- 401K retirement savings with a 6% company match
- Medical insurance with HSA
- Dental, Vision, Life, and AD&D benefits
- Generous vacation, sick, and holiday pay
- Short & Long-term disability
- Paid Parental Leave
- Career growth opportunities
- Active Diversity & Inclusion Networks
- Employee referral plan
- Employee appreciation days
