UAE National Pre-Approval Officer, HealthHub, Dubai Festival City

The UAE National Pre-Approval Officer role is a critical position in Al-Futtaim Health's Healthcare Revenue Cycle Management Approval Unit in Dubai. As a Pre-Approval Officer, you will play a key role in ensuring timely and accurate insurance pre-approvals for inpatient, outpatient, and pharmacy services, enabling smooth patient journeys and access to care.

Requirements

• Emirati national with a valid family book (mandatory)
• Certified professional coding qualification from a recognised institution
• Medical or paramedical qualification
• Minimum of 3 years' experience in a similar role within revenue cycle management, pre-approvals, or insurance submissions
• Strong medical knowledge to support efficient reconciliation and approvals
• Excellent analytical, negotiation, and presentation skills
• Ability to make sound decisions under pressure and work towards defined targets
• Clear and confident communication skills in both Arabic and English
• Strong stakeholder management skills and a collaborative working style

Benefits

• Competitive compensation and benefits aligned with Al-Futtaim Group standards
• Comprehensive health insurance
• Annual leave
• Performance programmes
• Long-service recognition
• BlueRewards discounts
• Wellbeing initiatives through HealthHub
• Career development through structured learning platforms such as LinkedIn Learning and AI Skills Toolkit