Technical Operations Coordinator
AlegeusFlorida, United States ⢠Milwaukee, Wisconsin, United States ⢠Boston, Massachusetts, United States
Posted May 18, 2026
53000 - 90400 USD
Full Time
About the Company
Alegeus is a fintech and healthtech company that is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of various protected characteristics.
Job Description
Join Alegeus as a Technical Operations Coordinator and play a pivotal role in keeping their technology ecosystem running smoothly. You will work closely with client-facing teams and technical partners, and be a critical connector between them. The role involves driving issues from intake to resolution, spotting patterns and trends, and contributing to a culture of continuous improvement.
Requirements
- Own and prioritize high-impact technical issues
- Act as a critical connector between client-facing teams and Technical Operations
- Drive issues from intake to resolution, orchestrating collaboration across engineering, product, and operations teams
- Keep stakeholders informed with clear, confident communication
- Spot patterns and trends in escalations, turning insights into process improvements
- Contribute to a culture of continuous improvement by supporting post-incident reviews and refining best practices
Benefits
- Flexible work environment
- Competitive salaries
- Paid vacation and holidays
- Robust professional development programs
- Comprehensive health, wellness, and financial packages
