Case Coordinator

We are seeking a Client Solutions Advisor—a driven, persuasive, emotionally intelligent sales professional who can guide prospective clients through the decision to hire our firm.

Requirements

• Conduct in-depth phone consultations to understand legal needs, explain next steps, and communicate the firm’s value.
• Maintain timely follow-up using CRM systems to maximize conversion rates.
• Collaborate with attorneys and staff to ensure a seamless handoff once a client retains our services.
• Track metrics and maintain accurate records of conversations, follow-ups, and outcomes.
• Provide a high level of empathy, professionalism, and clarity during stressful and emotional client situations.