Technical Account Manager / Quantum Computing (M/F)

Alice & Bob is developing the first universal, fault-tolerant quantum computer to solve the world’s hardest problems. We're a diverse team of 140+ brilliant minds from over 20 countries united by a single goal: to revolutionise computing with a practical fault-tolerant quantum machine. In a context of deployment and industrial operation of an early-stage fault-tolerant quantum computer at a strategic client site, the Technical Account Manager – Quantum Computing is the guarantor of operational excellence, system reliability, and service continuity.

Requirements

• Ensure on-site operational excellence of the quantum system
• Monitor system health, performance, and availability using internal tools and dashboards
• Anticipate risks and proactively prevent incidents
• Perform first-level diagnosis and troubleshooting on complex HW/SW systems
• Manage incidents, tickets, and service continuity
• Act as the technical interface with the client
• Coordinate internal technical stakeholders
• Support continuous improvement & operational readiness

Benefits

• Our success is your success : own it with our BSPCE plan
• Direct IP Compensation: Earn substantial bonuses for driving the core patents that define our quantum architecture.
• Flexible remote policy, up to 40 % a month
• A Parental plan including additional benefits such as crèche support or additional days-off to take care of under 12 years old children
• Subsidized membership with Urban Sports Club
• Mental health support with moka.care
• 25-day vacation policy (as per French law) + RTT
• Half of transportation cost coverage (as per French law), or yearly allowance for the die-hard bicycle users
• Competitive health coverage, with Helium/Axa
• Meal vouchers with Swile, as well as access to a fully equipped and regularly stocked kitchen
• French language courses covered by the company for those interested