Director Quality
Alight SolutionsGurgaon, Haryana, India
Posted February 23, 2026
Full Time
About the Company
Alight is a company that champions people, grows with purpose, and embodies the meaning of Be Alight.
Job Description
Join Alight as a Director Quality and be part of a team that champions people, grows with purpose, and embodies the meaning of Be Alight. The Director Quality will oversee the quality function for claims operations, develop and implement quality assurance processes, and lead staff development and performance metrics.
Requirements
- Master's or Bachelor's degree in a relevant field (e.g., Business Administration, Insurance, Quality Management)
- Minimum 15 years of managerial experience in claims operations or quality management
- Master Black Belt certification
- Strong analytical skills and attention to detail
- Excellent communication and leadership abilities
- Proficiency in using claims management software and data analytics tools
- MBB Certification in quality management (e.g., Six Sigma, Lean)
Benefits
- Comprehensive total rewards package
- Continuing education and training
- Wellbeing and support programs
- Retirement and vacation leave
- Maternity, paternity, and adoption leave
- Voluntary benefit options
