Service Integrity Partner: Health
Alight SolutionsNairobi, Nairobi County, Kenya • Port Sudan, Sudan • Kigali City, Rwanda
Posted April 28, 2026
Full Time
About the Company
Alight is a proximity-driven humanitarian organization that restores power and agency to people experiencing displacement.
Job Description
The Service Integrity Partner: Health works alongside enterprise teams to strengthen services by connecting customer experience, service delivery, and program design. This role stays close to services and customers to understand what is happening in practice and works with teams to identify and implement practical improvements that strengthen customer experience.
Requirements
- Understanding customer experience & identify opportunities for improvement
- Strengthen programs with enterprise teams
- Contribute to cross-enterprise learning
- Strategic Teams Collaborator
- Engage in program design
