Transportation Escalation Coordinator (Ride Assist, WMR, Chat)
AliviMiami, Florida, United States
Posted March 26, 2026
Full Time
About the Company
Alivi Health is a tech-enabled healthcare company specializing in fully delegated benefit management for clinical and non-clinical provider networks, including Non-Emergency Medical Transportation (NEMT). By integrating clinical and non-clinical member benefits, Alivi removes barriers to care through a unique care coordinator model that serves Medicaid and Medicare requirements. The company also offers end-to-end utilization management programs for various specialty clinical benefits, providing a clinically integrated approach that addresses care gaps and improves adherence.
Job Description
The Transportation Escalation Support Coordinator works with Alivi’s Transportation Providers to assign, update, and monitor transportation requests from and for health plan members, ensuring efficient service and member safety.
Requirements
- High School Diploma or equivalent
- 2 years of experience in dispatching transportation requests
- Current or recent experience in Ambulance Dispatching
- Bilingual (English/Spanish)
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
