We are seeking a System Administrator to join our team. The successful candidate will be responsible for managing business critical IT systems, resolving incidents, and providing technical support to users.
Requirements
- Respond to and provide accurate incident resolution and service request management within established SLA
- Manage business critical IT systems to include Active Directory, M365, VoIP, MDM solutions
- System Imaging, upgrades, configuration, and deployment utilizing enterprise-based tools
- Isolate/troubleshoot network connectivity issues.
- Manage and verify integrity of backups and restores of Company data.
- Identify and mitigate potential areas of risk
- Train users in best practice usage of IT in line with documentation and procedures
- Contribute to knowledgebase and process archives through technical documentation
- Sustain state-of-the-art awareness to technologies that benefit the organization and its goals.
- Participate in Divisional and Global Infrastructure implementation projects
- Availability to participate in On Call Rotation – Triage / Troubleshoot all Emergency issues escalating to upper tiers as necessary.
- Act as Project Manager for site projects taking responsibility for implementation within the larger business initiative
- Work with internal and external partners
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance