Customer Service Representative

Join our dynamic team as a Client Success Champion Extraordinaire and turn clients' frowns upside down. Schedule: 8-hour shift, Monday to Friday from 6am-6pm PST. Location: Fully In-Office (Irvine, CA). Starting Pay: $21 per hour + performance-based bonuses.

Requirements

• High School Diploma or GED required
• Minimum 1 year of customer service preferred
• Adaptability and problem-solving skills
• Ability to build rapport
• Excellent customer service skills; strong phone etiquette with active listening skills
• Clear & concise communication skills
• Proactive approach to client stated and unstated needs
• Effective time management, prioritization and multitasking skills
• Patience, empathy and professionalism
• Strong attention to detail
• Ability to work under pressure and manage high stress level situations

Benefits

• Health, dental, and vision benefits
• Ancillary benefits including legal services, disability insurance, Employee Assistance Program
• 80 hours of PTO, 40 hours of Sick Pay, and 2 Health & Wellness Days
• Paid holidays
• 401(k) that can be elected from day 1 of employment