Ground Operations Supervisor

The Operations Supervisor is the tactical "nerve center" of our ground handling operation. You will serve as the primary liaison between the Airline Operations Control Center (OCC) and our Ramp Leads, responsible for real-time synchronization of manpower, equipment, and airline schedules.

Requirements

• Operational Liaison: Act as the principal point of communication between AGI Ramp Operations and the airline customer (OCC).
• Dynamic Task Assignment: Manage real-time flight activity and resource allocation.
• IROP & Delay Management: Anticipate and plan for Irregular Operations (weather, mechanicals, ATC holds).
• Performance Accountability: Monitor and record operational performance metrics.
• Resource Oversight: Work closely with the Duty Manager to ensure manpower is optimized across the shift.
• Safety Leadership: Promote a "Safety First" culture.

Benefits

• Competitive salary/pay
• Comprehensive on-the-job training
• Safety incentive programs
• Management-level advancement opportunities