Responsible for providing customer service and supporting Producers by servicing existing accounts and soliciting new business.
Requirements
- Packages and markets applications to various carriers to obtain quotes;
- Negotiates prices, commissions, and/or coverages with carriers;
- Reviews policies, identifies deficiencies and determines appropriate level of coverage;
- Manages renewal process for expiring policies;
- Reviews client accounting history, responds to accounting inquiries, and corrects account discrepancies including collections on past due accounts;
- May participate in client meetings to review coverage;
- Gathers information for applications;
- Prepares presentations and proposals for clients;
- Researches requests for information from underwriters;
- Composes correspondence to insured and/or underwriters;
- Discusses and assists in setting renewal and/or new business marketing strategy with producer or supervisor;
- Prepares draft certificate templates for review and approval;
- Analyzes certificate requests and ensures clients needs are met;
- Inputs applications and creates letters, and other forms of correspondence;
- Binds insurance coverage and prepares insurance binders;
- Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);