Benefit Advocate Lead

Responsible for providing excellent customer service to Alliant's clients through confidential and professional support and guidance by educating HR and employees about their benefits, acting as a mediator with insurance carriers to resolve claims and benefits issues, and documenting all pertinent information.

Requirements

• Bachelor's Degree in Business Administration or Human Resources
• Four (4) or more years of experience in Benefits dealing with eligibility, claims resolution and benefits education
• Excellent verbal and written communications skills
• Excellent interpersonal and customer service skills
• Organized planner with time management/prioritization and multi-tasking skills
• Strong systems knowledge or ability to learn/troubleshoot new systems easily
• Intermediate to advanced computer skills
• Proficient in Microsoft Office products

Benefits

• Comprehensive, high quality employee programs
• Competitive financial package