Customer Success Manager
AlliumUnited States
Posted December 11, 2025
Full Time
About the Company
Allium is a company that makes blockchain data accurate, simple and fast. We are a high-growth startup with a mission to bridge blockchain and non-blockchain worlds.
Job Description
Allium makes blockchain data accurate, simple and fast. As a Customer Success Manager, you will own and scale our post-sales customer experience, ensuring customers maximize their success with Allium's blockchain data infrastructure.
Requirements
- 5+ years in Customer Success, Account Management, or Strategic Partnerships
- Deep experience in Web3, blockchain, or infrastructure-as-a-service products
- Strong operational chops: building success metrics, account plans, onboarding frameworks, and customer journey maps
- Experience managing both large enterprise accounts and high-velocity digital-first users
- Exceptional communication skills — comfortable operating at both the technical level and the executive boardroom level
Benefits
- Medical, Dental, Vision, Life and AD&D insurance
- Ownership - Meaningful early-stage equity
- Time off - Flexible, trust-based paid time off
- Retirement - Company sponsored 401(k) plan in US
