Customer Success Specialist - Remote (Philippines)

We're seeking a Customer Success Specialist to join Infra One's global team, working remotely from the Philippines. The role involves ensuring institutional clients and fund managers receive world-class support and continuous value from our platform.

Requirements

• 2–4 years of experience in customer success, account management, or client services
• Excellent English communication skills (near-native fluency) — both written and spoken
• Strong attention to detail, organization, and accountability
• Comfortable working remotely with global teams and clients across different time zones
• Proficient with CRM tools (e.g., HubSpot, Salesforce), spreadsheets, and reporting dashboards

Benefits

• Competitive monthly package
• Flexible hours
• Strong international exposure