Branch Manager

The Branch Manager will oversee the seamless execution of sales support, customer service, order fulfillment, warehousing, logistics, delivery, rental, and service operations at the Houma location, fueling Allredi's growth across North America. Work is day-shift with some evenings and weekends required.

Requirements

• Collaborate with the sales team to understand customer requirements and ensure the timely preparation of accurate quotations.
• Provide exceptional customer service, addressing inquiries, resolving issues, and maintaining strong relationships with clients.
• Oversee the end-to-end order fulfillment process, ensuring orders are processed accurately and efficiently.
• Manage the warehouse operations, including inventory management, organization, and maintenance.
• Supervise the delivery and rental processes, ensuring timely and safe transportation of products and equipment to customers.
• Oversee service operations, including maintenance and repair of equipment, ensuring quality standards are met.
• Recruit, train, and develop a skilled and motivated operations team.
• Cultivate strong relationships with key customers by understanding their needs and providing exceptional service.
• Take ownership of the branch's profit and loss performance. Drive the achievement of branch profitability goals while adhering to the annual budget.
• Identify areas of cost optimization within the branch operations.
• Continuously evaluate operational processes for efficiency and effectiveness.
• Lead process improvement initiatives to enhance productivity, quality, and customer satisfaction.

Benefits

• Comprehensive benefits
• Generous 3 weeks paid-time-off annually