Contact Center Representative - Work From Home

We are hiring a Contact Center Representative to work from home, answering inbound and outbound calls with consumers looking to compare insurance rates. The ideal candidate has superior verbal communication skills, is energetic and easy to understand, and enjoys talking on the phone. The role involves working in a virtual team, interfacing with other team members, and delivering a positive experience for consumers. Advancement opportunities are available based on high levels of performance and maintaining good attendance.

Requirements

• Superior verbal communication skills
• Energetic, easy to understand, and good at taking charge of the conversation
• Comfortable defusing escalated situations, remaining courteous and patient
• Competent computer skills
• Receptive to coaching
• Strong written communication skills
• Multi-tasker
• Punctual and dependable
• Excited about the opportunity to set and achieve goals, contribute ideas, and be part of a supportive team

Benefits

• Competitive pay
• Outstanding benefits
• Fabulous, fun, collaborative environment
• Opportunities for advancement