Operations Specialist
Ally LogisticsGrand Rapids, Michigan, United States
Posted March 31, 2026
Full Time
About the Company
Ally Logistics, headquartered in Grand Rapids, MI, is a full‑service transportation provider that has been delivering reliable and cost‑effective freight solutions across the United States and Canada since 2012. The company specializes in a broad spectrum of services—including truckload, less‑than‑truckload, expedited, flatbed, heavy haul, and drayage—catering to clients from startups to Fortune 500 firms. Ally differentiates itself by blending cutting‑edge technology with a culture of trust and partnership, ensuring both superior value and an exceptional customer experience. This focus on innovation and relationship‑driven service positions Ally as a dependable logistics partner for diverse and demanding supply‑chain needs.
Job Description
Operations Specialist role involves collaborating with carrier sales and customer sales reps to provide cost-effective strategies and elevated service to customers. The role requires strong written and verbal communication skills, comfort in a fast-paced environment, and alignment with Ally's #HUSTLE values.
Requirements
- Obtaining shipment updates from contractors
- High-volume phone and email outreach
- Negotiating rates with contractors
- Providing updates and solutions to team members
- General Data Entry
Benefits
- Health / Dental / Vision Insurance Plans
- 401K Plan with Employer Match
- Life Insurance Plan (100% employer paid)
- PTO Plan (3 weeks PTO for new employees, grows with tenure)
- 6 paid holidays
- Paid Parental Leave
- Free professional coaching through Boon Health
- Baby-feeding support and on-site Lounge through Pumpspotting
- Comprehensive training program
- Ongoing, in-house professional development
