Customer Life-cycle Management (CLM) Specialist

almentor is seeking a CRM Marketing Specialist to manage and optimize multi-channel campaigns using Braze, segment users, personalize communications, and collaborate with marketing, product, content, and support teams.

Requirements

• Bachelor’s degree in a relevant field
• 2–4 years of experience in CRM or lifecycle marketing, preferably in digital platforms or e-learning
• Hands-on experience with CRM Braze
• Strong data analysis and reporting skills using tools like Excel, Google Analytics, Power BI or Looker Studio
• Proficiency in customer segmentation and journey mapping
• Excellent communication skills in both English and Arabic (optional)
• Detail-oriented with strong organizational and project management skills
• Familiarity with GDPR and other data privacy regulations