Logistics Manager, Omnichannel

ALO is seeking a strategic Logistics Manager who will be responsible for executing and optimizing transportation and small parcel shipping strategies. The ideal candidate is collaborative and can work cross-functionally, data-driven, and experienced in managing parcel and freight programs in a fast-paced, multi-carrier retail environment.

Requirements

• Manage and execute transportation shipping strategies with a focus on last-mile small parcel delivery and freight movement.
• Analyze parcel and transportation performance including service levels, transit times, zone optimization, surcharges, delivery exceptions, claims, and freight classification accuracy.
• Assist with transportation contract management, including carrier negotiations support, audits, and invoice validation.
• Monitor freight and parcel movement to proactively resolve service failures, delivery issues, and escalations.
• Perform root cause analysis for service failures, delivery exceptions, claims, and cost variances as well as develop corrective action plans and identify opportunities for cost savings, network improvements, and process efficiencies.
• Contribute to dashboards and scorecards for transportation KPI’s, including cost per package, on-time delivery, claims performance, and accessorial spend.
• Support retail store and warehouse programs, including pool distribution, inventory replenishment, routing strategies, and service-level expectations.
• Collaborate cross-functionally with fulfillment, inventory control, IT, customer service, retail operations, merchandising, and finance to align transportation strategy with business objectives.

Benefits

• PTO policy
• Performance bonuses
• Long term incentives