Registered Brokerage Client Service Associate - APAC Timezone

Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. We're a dynamic team of 230+ globally distributed members who thrive working from our favorite places around the world.

Requirements

• Assist clients and broker partners by being the first point of contact on service needs and issues
• Submit and process certain operational requests as instructed by the brokerage team and/or client/broker partners
• Researching and responding to clients' issues relating to form submissions, transfers, and various other operational items
• Interact with several internal groups to resolve client issues
• Ensure new business paperwork is accurately and successfully submitted

Benefits

• Competitive Salary & Stock Options
• Health Benefits
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card