Key Account Executive (Retention and Upselling)
Alpha Iota BPO Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
Posted December 15, 2025
Full Time
About the Company
Alpha Iota is based in Southeast Asia, where we are rapidly growing and are constantly on the lookout for talented individuals like yourself who want to make a difference and kickstart their successful careers
Job Description
Join Our Alpha Iota Family, Where Everyone Wins! Exciting Work-from-Home Opportunities Learning & Development Programs to Upskill Yourself Lucrative Salary Package Health and Wellness Perks & Benefits Motivating and Supportive Teams
Requirements
- Manage customer accounts effectively
- Maintain accurate record of client engagement
- Maintain professionalism in all conversations with customers
- Provide great customer experience through a consultative approach
- Be a strong team player and support company directions & goals
- Take ownership of your own performance by evaluating key metrics
- Be agile to change and continue to develop deeper knowledge and skills
Benefits
- Learning & Development Programs
- Lucrative Salary Package
- Health and Wellness Perks & Benefits
- Motivating and Supportive Teams