Analyst, Customer & Product Support

Join AlphaSense's Customer & Product Support team as an Analyst to deliver world-class customer experience and ensure seamless access to the market-leading platform and products. This role is a great launching point for career growth and offers cross-functional exposure across the business.

Requirements

• 1-2 years of experience working in a client/product support role
• Customer-first mindset
• Strong analytical, critical thinking and problem solving abilities
• Strong attention to detail, effective time management skills and the ability to rigorously prioritize under pressure

Benefits

• Opportunity to work with a leading market intelligence platform
• Cross-functional exposure across the business
• Chance to grow and develop your career
• Collaborative and entrepreneurial team environment