Customer Service Representative - Basalt
Alpine BankColorado, United States
Posted March 12, 2026
41000 - 51000 USD
Full Time
About the Company
Alpine Bank is an employee‑owned, independent banking institution founded in 1973 and headquartered in Glenwood Springs, Colorado. It serves 170,000 customers across the Western Slope, mountains, and Front Range with personal, business, mortgage, and wealth‑management services, emphasizing local decision‑making and customized solutions. The bank’s distinctive value proposition stems from its employee‑ownership model, which cultivates a customer‑centric culture and drives long‑term client relationships. Alpine Bank further differentiates itself through community stewardship initiatives, including a loyalty debit card that donates 10 cents per transaction to Colorado nonprofits and a 24‑hour paid volunteer program for employees. With a five‑star BauerFinancial rating and a publicly traded holding company, Alpine Bank positions itself as a trusted, community‑focused financial partner.
Job Description
Customer Service Representative providing exceptional customer service and meeting the needs of Bank customers by receiving and paying out money, accurately keeping records of cash and negotiable instruments, and using software applications to accomplish daily tasks.
Requirements
- Exceptional customer service skills
- Ability to manage multiple tasks simultaneously
- Basic mathematical and cash handling skills
- Basic keyboard navigation ability
- Understanding and application of banking compliance regulations
- Proficiency in Microsoft Office products
- Bilingual abilities
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401k plan
- Paid time off
- Paid holidays