CONCIERGE
AMAN THAILANDUnited States
Posted January 6, 2026
Full Time
About the Company
AMAN THAILAND is a diversified industrial conglomerate rooted in Bangladesh, originating as a family trading house in the late 1960s and expanding into consumer goods imports and marketing. Over the decades the group broadened its portfolio to include agro‑industrial ventures such as cold storage and cement grinding, and now operates multiple trading, contractual, and manufacturing units with its corporate headquarters in Dhaka and a regional office in Rajshahi. The company focuses on labor‑intensive, technology‑driven industries that generate employment, support rural economic upliftment, and contribute significantly to national GDP while maintaining stringent quality standards. AMAN THAILAND distinguishes itself through a strong commitment to social responsibility, employee ownership, environmental stewardship, and sustainable growth within the Bangladeshi industrial landscape.
Job Description
We are seeking a highly motivated and customer-oriented Concierge to join our team at Royal Caribbean. As a Concierge, you will be responsible for providing exceptional service and assistance to our guests during their stay on our cruise ships.
Requirements
- Greet guests upon arrival and assist with check-in procedures
- Provide information about onboard amenities, activities, and services
- Handle guest inquiries, requests, and complaints in a timely and professional manner
- Make reservations for dining, entertainment, and shore excursions
- Coordinate special requests and arrangements for guests, such as celebrations or surprises
- Maintain a high level of knowledge about the ship's layout, events, and policies
- Anticipate guest needs and proactively offer assistance and recommendations
- Maintain a clean and organized work area at all times
- Collaborate with other departments to ensure a seamless guest experience
- Handle cash and credit card transactions accurately and efficiently
- Follow all company policies and procedures, including safety and security protocols
- Attend training sessions and meetings as required