Bilingual Account Manager - Benefits and Healthcare

Amaze Health delivers concierge-style virtual care, seeking a detail-oriented Bilingual Account Manager to build strong client relationships, engage clients, and ensure long-term satisfaction and success.

Requirements

• 2+ years of experience in account management, customer success, client services, or customer support
• Bilingual - English and Spanish
• Strong passion for customer service and client experience
• Preferred experience or knowledge in employee benefits, healthcare, insurance, wellness programs, or related fields
• Exceptional attention to detail with the ability to manage multiple accounts and priorities
• Excellent written and verbal communication skills
• Highly organized with strong follow-through and time management abilities
• Comfortable working in a fast-paced, client-facing environment
• Proficiency with CRM systems and standard business tools
• Ability to collaborate cross-functionally and adapt to evolving client needs

Benefits

• medical, dental, and vision coverage
• paid time off
• paid holidays
• 401(k) retirement plan