Medical Assistant - Patient Advocate

Amaze Health delivers concierge-style virtual care that feels like having a trusted 'doctor friend' on call 24/7, for everything from sudden illnesses to chronic conditions and mental health. As a true partner, we simplify the healthcare maze, guiding patients with clarity, compassion, and confidence while empowering them to take control of their health. Beyond treatment, we provide partnership, helping people feel heard, supported, and cared for throughout their journey.

Requirements

• High school diploma or equivalent, plus completion and active certification in an accredited Medical Assistant, Paramedic, or EMT program.
• At least 5 years of experience in primary care, specialty, or urgent/emergent care.
• Strong technical skills with EMR systems, telehealth platforms, and video conferencing tools.
• Excellent written and verbal communication for patient support via text, email, and video.
• Problem-solving ability and adaptability in a fast-paced virtual care environment.
• Detail-oriented with strong organizational skills for accurate documentation and coordination.

Benefits

• Comprehensive benefits package that includes medical, dental, and vision coverage, paid time off, and a 401(k) plan.
• An inclusive, team-driven culture where your voice is valued and collaboration is the norm.
• Opportunities to deepen your expertise in patient advocacy, insurance processes, and healthcare operations.
• A sense of mission—be part of a team that helps patients find clarity, access, and peace of mind at critical moments.