The Assistant Manager role at Ambrosia QSR supports the overall operations of a single restaurant. Assistant Managers must have open availability, work full-time (35+ hours per week), and be scheduled to work shifts that complement the General Manager’s schedule (opposing days and shifts).
Requirements
- Recruit, train, and develop new and existing team members while adhering to training plans, procedures, and systems established to meet targeted goals
- Coordinate team meetings, including pre-shift and safety committee meetings
- Lead by example, fostering a “guest first” mindset and outstanding service
- Ensure compliance with all applicable local, state, and federal regulations
- Ensure a safe and inclusive work environment free from harassment, discrimination, and retaliation
- Greet every guest warmly and promptly, creating a welcoming atmosphere
- Strive to provide an exceptional experience for every guest on every visit, addressing any issues with positivity and sound judgment
- Regularly walk through the restaurant to check on guests, inquire about their dining experience, and ensure the building’s interior and exterior is inviting and safe
- Stay informed about the local market trends and community needs to make guest-centric decisions
- Oversee compliance with all food safety regulations and restaurant safety procedures
- Adhere to local marketing plans, ensuring staff are properly trained and prepared for promotions using materials provided by the franchisor
- Enforce policies, procedures, and best practices to maintain a safe and positive work environment
- Ensure daily food safety standards and operational procedures are consistently met
- Maintain open communication with the general manager and leadership as needed
- Ensure all food is prepared fresh to order, following company recipes, and accurately record all items in the POS system
- Oversee inventory management by performing regular stock checks and placing orders as needed, while maintaining cost standards
- Monitor staffing levels throughout the day to ensure accurate payroll and timekeeping
- Manage labor costs to maximize profitability while maintaining employee productivity
- Oversee proper use of equipment, small wares, and products
- Conduct regular equipment functionality checks and enforce safety rules and regulations
- Follow company policies and procedures for cash handling to ensure accuracy, security, and compliance with financial guidelines
Benefits
- Medical – United Healthcare and Kaiser
- Voluntary Life Insurance, Dental and Vision – United Healthcare
- Company Paid Life Insurance – United Healthcare
- Flexible Spending Accounts – Medical, Limited Dental & Vision, Dependent Day Care
- Matching 401(K) and Roth retirement savings plans – age 20 or above
- Vacation Time – 10 days a year
- Floating Holidays – 3 days a year
- Sick Time – 1 hour for every 30 hours worked, no waiting period
- Direct Deposit
- Monthly Bonus
- Quarterly Bonus
- Flexible Scheduling
- Growth Opportunities
- Complimentary meal for each shift worked
