Shift Leader is a variable-hour position responsible for overseeing designated shifts to support daily restaurant operations. They manage assigned time periods, ensuring guest satisfaction, team coordination, and the successful execution of restaurant initiatives.
Requirements
- Train and develop staff by implementing established training plans and systems to achieve targeted goals
- Ensure that employees take the required breaks and comply with minor work limitations as directed
- Prevent team members from performing work duties if they exhibit signs of illness or are unfit for duty
- Ensure every guest has an outstanding dining experience by providing exceptional service and resolving any concern with professionalism and sound judgment
- Maintain a professional appearance by wearing a clean uniform and slip-resistant shoes
- Follow hygiene and food safety protocols, including frequent handwashing
- Prioritize workplace health and safety by not reporting to work when ill and notifying management promptly if you are unable to work a scheduled shift
- Ensure all food orders, specialty drinks and desserts follow company recipes, brand standards, and are accurately recorded in the POS system
- Organize for shift readiness by positioning team members to meet sales demands while managing waste and prep systems to control costs
- Enforce the proper use of safety equipment by all employees to maintain a secure work environment
Benefits
- Medical – United Healthcare and Kaiser
- Flexible Spending Accounts – Medical, Limited Dental & Vision, Dependent Day Care
- Sick Time – 1 hour for every 30 hours worked, no waiting period
- Direct Deposit
- Matching 401(K) and Roth retirement savings plans – age 20 or above
- Flexible Scheduling
- Growth Opportunities
- Complimentary meal for each shift worked