Shift Leader Eastman Parkway Burger King

The Shift Leader role at Ambrosia QSR is a variable-hour position responsible for overseeing designated shifts to support daily restaurant operations. After certification, Shift Leaders manage assigned time periods, ensuring guest satisfaction, team coordination, and the successful execution of restaurant initiatives.

Requirements

• Train and develop staff by implementing established training plans and systems to achieve targeted goals
• Ensure that employees take the required breaks and comply with minor work limitations as directed
• Prevent team members from performing work duties if they exhibit signs of illness or are unfit for duty
• Ensure every guest has an outstanding dining experience by providing exceptional service and resolving any concern with professionalism and sound judgment
• Maintain a professional appearance by wearing a clean uniform and slip-resistant shoes
• Follow hygiene and food safety protocols, including frequent handwashing
• Prioritize workplace health and safety by not reporting to work when ill and notifying management promptly if you are unable to work a scheduled shift
• Ensure all food orders, specialty drinks and desserts follow company recipes, brand standards, and are accurately recorded in the POS system
• Organize for shift readiness by positioning team members to meet sales demands while managing waste and prep systems to control costs
• Enforce the proper use of safety equipment by all employees to maintain a secure work environment
• Follow company policies and procedures for cash handling to ensure accuracy, security, and compliance with financial guidelines

Benefits

• Medical
• Flexible Spending Accounts
• Sick Time
• Direct Deposit
• Matching 401(K) and Roth retirement savings plans
• Flexible Scheduling
• Growth Opportunities
• Complimentary meal for each shift worked