Director, Sales Support and Partner Operations
American AirlinesFort Worth, Texas, United States
Posted April 2, 2026
Full Time
About the Company
American Airlines is a global airline with a diverse workforce and a commitment to inclusion and diversity.
Job Description
Join American Airlines as Director, Sales Support and Partner Operations, leading frontline sales support teams, optimizing sales support workflows, and resolving escalated service issues.
Requirements
- Bachelor’s degree in Business Administration, Management, or equivalent experience/training
- 7 years of leadership experience managing leaders and frontline teams in a sales support, service, or customer-facing environment
- Prior experience leading contact center, sales support, or agency-facing operations required
Benefits
- Travel Perks
- Health Benefits
- Wellness Programs
- 401(k) Program
- Employee Assistance Program
- Pet insurance
- Discounts on hotels, cars, cruises, and more
